• Hotel Front Desk Agent

    Posted: 02/24/2021

    Water's Edge Resort and Spa is currently accepting Hotel Front Desk Agent applications.

    We are seeking candidates who are able to serve as our guests’ first point of contact and manage all aspects of their accommodation with the highest of standards.

    Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities along with promoting events within the resort.

    If you have impeccable customer service skills and the perseverance to thrive in a fast paced role we encourage you to apply.

    Requirements:
    • 2 years of customer service experience, preferably in the hospitality industry
    • Flexible schedule as shifts may include weekends, evenings and holidays
    • Must be 18 years or older
    • Ability to stand for long periods of time
    • Ability to lift 30 lbs.
    • Must have reliable transportation

    Responsibilities Include:

    • Greet and check in guests
    • Answer phones and make reservations
    • Problem solve issues promptly
    • Handle payments
    • Work with other staff as a team
    • Continually strive to achieve outstanding service quality

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